“Achieving and Insuring Positive Patient Communication for
Medical and Support Staff” (PPC)*
PPC is a program designed to specifically target the patient satisfaction experience that the HCAHPS survey queries.
PPC Maximizes HCAHPS Tax Credits!
- Custom designed for both HCAHPS and the client
- Augments current programs
- Simple to learn and apply
- Cost effective implementation in small and large scale settings
- Improves Patient Satisfaction
- Increases Patient Retention
- Increases Referrals from all sources
- Creates better diagnosticians
- Improves treatment compliance
‘PPC’ teaches hospital personnel to recognize, appreciate and communicate with patients in ways that address each patient’s personal communication style and needs using PRI’s patented process: Identity Mapping.TM
*Personality Resources International (PRI) All rights reserved 2011?